Grooming Day, the Dolly Way

🐾 How Our Appointments Work

While this system is common in many grooming salons, we know it might be new to some of our clients—so here’s a quick breakdown of how things run at Dolly Dog Co.

⏱ 30-Minute Drop-Off Window

Each groomer operates on a 30-minute drop-off window. That means if your appointment is at 8:00 AM, you can drop off anytime between 8:00 and 8:30 AM.
We groom dogs in the order they arrive—not by the exact time booked. This helps limit interruptions and allows us to focus fully on the dogs in our care, creating a smoother, more peaceful experience.

🧼 A Calmer Grooming Experience

We work at each dog’s pace and provide breaks between grooming steps as needed. This allows pups time to relax and reset, making the process less stressful for them.
Because of this, your dog may be with us a little longer than you're used to—but we’ve found this approach helps us bond better and leads to an overall easier, more positive visit.

📲 We’ll Let You Know When They’re Ready

No need to call or check in—we’ll contact you as soon as your dog is finished and ready for pickup. Just hang tight until you hear from us!

⚡ Need a Faster Turnaround?

If you're on a tight schedule or need your dog done by a specific time, we offer rush appointments when possible.
Please note: Rush appointments come with an additional fee.
Reach out ahead of time so we can do our best to accommodate your needs.

🏘️ Helping Us Be Good Neighbors

We share our space with other businesses, and part of our goal is to keep the environment calm and respectful for everyone around us.

If you know your dog is a barker or gets easily overstimulated, please let us know when booking or at drop-off. This allows us to make thoughtful adjustments—like scheduling a rush appointment or booking during quieter hours when our neighbors may be closed.

Helpful tip:
If your pup does well with calming treats or supplements, go ahead and give it to them before arriving so it has time to take effect.

Thanks for helping us create a peaceful, low-stress environment for all!

📞 How to Reach Us

• Fastest response: Call or text us at 307-337-7546
  
  

• You can also text our booking system at 307-314-0769
  (This is a quick and easy option, but responses may be slower since we’re not always in front of the computer.)